OSP / Regional Field Operations Manager

The ideal candidate will have hands-on experience with DWDM/OTN equipment, network operations, troubleshooting, fault resolution, and technical support in large-scale telecommunications environments.

Preferred QualificationsExperience managing geographically distributed field teams.

Experience managing regional operational bases or warehouses.

Experience with large-scale fiber network maintenance.

Experience coordinating multiple subcontractors and service providers.

Strong understanding of field resource planning and emergency response.

Manage optical fiber network maintenance and field operations.

Lead teams responsible for 24×7 fault response and emergency restoration.

Coordinate field technicians, operational resources, and external service providers.

Monitor SLA, MTTR, response times, and maintenance performance.

Coordinate fiber fault localization, repair, and restoration activities.

Oversee fiber splicing and optical cable maintenance.

Coordinate maintenance of aerial and underground fiber networks.

Support activities involving ducts, underground infrastructure, and directional drilling when required.

Manage operational resources including vehicles, tools, equipment, materials, and storage facilities.

Coordinate subcontractors and monitor service quality and performance.

Ensure appropriate staffing and resource allocation for regional operations.

Support major incidents and ensure timely service restoration.

Identify operational issues and implement improvements to field efficiency.

Requisites and Qualifications Requisitos Proven experience in optical fiber / OSP network maintenance.

Experience managing regional field operations or telecommunications maintenance teams.

Strong practical knowledge of: Fiber optic maintenance, Fiber splicing, OTDR , Aerial fiber networks, Underground fiber networks, Duct infrastructure, Directional drilling / MND, Emergency fiber restorationExperience managing SLA and MTTR in a network maintenance environment.

Experience coordinating both internal field teams and subcontractors.

Experience managing field equipment, vehicles, materials, and operational resources.

Strong knowledge of telecommunications field operations in Brazil.

Fluent Portuguese.

Availability for regional travel and emergency operational support.